Fortune88 Privacy Policy – Malaysian User Data Protection

1Introduction

Fortune88 values the privacy of every user on our platform. This Privacy Policy details how Fortune88 ("we", "the platform") collects, processes, stores, and protects your personal data when you use the fortune88.onl website, the Fortune88 mobile app, or any of our services.

This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and best international data protection standards. By using the Fortune88 platform, you consent to the processing of your personal data as described in this document.

If you have any questions about how we handle your personal data, please contact the fortune88 privacy team by email at [email protected]. We aim to respond to all privacy-related inquiries within 48 business hours.

2Personal Data We Collect

Fortune88 only collects data that is strictly necessary to provide you with a safe, fair, and efficient service. Below are the categories of data we collect, along with their purposes and legal basis:

Fortune88 does not collect biometric data, health data, or other sensitive data categories that are not relevant to providing online betting platform services. All data collection is conducted with full transparency, and you are always informed of its purpose.

3How We Use Your Data

The personal data you provide to Fortune88 is used responsibly and solely for the following purposes:

• Identity verification and KYC — ensures every account is held by a verified individual who meets the age eligibility requirements
• Transaction processing — facilitates deposits and withdrawals through integrated local Malaysia payment methods
• Account Security — detects and prevents unauthorized access, fraud, and unusual activity on your account
• Service communications — sends important notifications related to your account, transactions, promotions, and platform updates
• Platform improvements — analyzes usage patterns to improve overall performance, stability, and user experience
• Responsible gaming — monitors gameplay patterns to identify users who may need support or betting limits
• Legal compliance — fulfills reporting and record-keeping obligations prescribed under Malaysian law

We will not use your data for third-party marketing purposes or sell it to any advertising company. All marketing communications from fortune88 relate solely to our own platform services and promotions.

4Data Sharing with Third Parties

Fortune88 does not sell, transfer, or disclose your personal data to third parties without your consent, except in the following limited circumstances:

• Payment providers — partner banks, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost receive only the minimum transaction data necessary to process your deposits and withdrawals
• Technology providers — server hosting companies, cloud service providers, and cybersecurity vendors bound by strict confidentiality agreements
• Game providers — game studios and platform providers supplying game content may receive limited session data for technical troubleshooting purposes
• Legal authorities — fortune88 will disclose data when required by court order, criminal investigation, or direction from a legitimate regulatory authority
• Business transfers — in the event of a company merger or acquisition, user data may be transferred with advance notice given to all affected users

5Data Storage and Security

Fortune88 uses industry-grade security infrastructure to protect your personal data from unauthorized access, loss, alteration, or accidental disclosure.

Security measures we have implemented include:

• 256-bit SSL encryption for all data transmitted between your device and fortune88 servers
• Data-at-rest encryption for all sensitive data stored in our databases
• Two-factor authentication (2FA) available for all user accounts as an additional layer of security
• 24/7 security monitoring by a dedicated cybersecurity team
• Regular security audits by independent third parties to identify and address any system vulnerabilities
• Strict Access Controls — only authorized staff may access user data, and every access is automatically logged

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Financial records are kept for a minimum of 7 years in line with Malaysian legal requirements. Once the retention period expires, data is securely deleted using irreversible methods.

6Cookies and Tracking Technologies

Fortune88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are critical for the platform to function properly
• Preference Cookies — saves your preferences such as language, layout display, and game settings so you do not need to reconfigure them each time you log in
• Analytics Cookies — helps us understand platform usage patterns, the most popular pages, and overall technical performance for internal improvement purposes
• Security Cookies — helps identify suspicious activity, unauthorized login attempts, and potential security threats

You can manage cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the Fortune88 platform and your overall gaming experience. Fortune88 does not use third-party cookies for advertising or cross-site tracking purposes.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the Fortune88 Privacy Policy, you have the following rights regarding your personal data:

• Right of Access — you may request a copy of all personal data fortune88 holds about you at any time
• Right to Rectification — if any data we hold is inaccurate or outdated, you have the right to request immediate correction
• Right to Erasure — you may request fortune88 to delete your personal data, subject to applicable legal record-keeping obligations
• Right to Restrict Processing — in certain circumstances, you may request fortune88 to restrict the processing of your data while a dispute is being resolved
• Right to Object — you may object to the processing of your data for direct marketing purposes at any time
• Right to Data Portability — you may request your personal data in a machine-readable format for transfer to another platform

To exercise any of the above rights, please contact the fortune88 privacy team at [email protected] with a clear statement of your request. fortune88 will process your request within 30 business days of receipt. In complex cases, this period may be extended with written notice to you.

8Child Data Protection

The fortune88 platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from minors. If we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question.

9Cross-Border Data Transfers

In operating the Fortune88 platform, some of your personal data may be processed or stored on servers located outside Malaysia. This occurs primarily for data backup, service continuity, and international transaction processing purposes.

When your data is transferred outside Malaysia, Fortune88 ensures that:

• The destination country or region has a level of data protection equivalent to or higher than Malaysia
• Appropriate data transfer agreements have been established with all overseas data recipients
• All relevant technical and organizational protection measures have been implemented to safeguard your data throughout its journey

Fortune88 does not transfer data to countries considered to have inadequate data protection without first implementing appropriate contractual safeguards.

10Privacy Policy Amendments

Fortune88 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any material amendments will be communicated to all registered users via in-platform notifications or email at least 14 days before taking effect.

We encourage you to review this Privacy Policy page periodically. The "Updated" date at the top of this document will always reflect the latest version in effect. Your continued use of the fortune88 platform after any amendments take effect constitutes your acceptance of the updated policy.

11Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding the fortune88 Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

• Privacy Email: [email protected] — dedicated to privacy and data protection inquiries
• Live Chat: Available 24/7 through the fortune88 platform for general inquiries including privacy
• FAQ: Visit page FAQ us for answers to the most frequently asked privacy questions

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory authority in your country.